{"id":1732,"date":"2023-03-02T15:00:37","date_gmt":"2023-03-02T20:00:37","guid":{"rendered":"https:\/\/dev.pirg-test.com\/michigan\/edfund\/resources\/you-inc-it-all-starts-with-you\/"},"modified":"2023-04-14T08:12:24","modified_gmt":"2023-04-14T12:12:24","slug":"you-inc-it-all-starts-with-you","status":"publish","type":"resource","link":"https:\/\/dev.pirg-test.com\/michigan\/edfund\/resources\/you-inc-it-all-starts-with-you\/","title":{"rendered":"You, Inc.: It all starts with you"},"featured_media":46475,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":false,"_yoast_wpseo_meta-robots-nofollow":false,"_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":""},"campaign_tax":[157],"display_option":[],"issue_tax":[],"resource_type":[67],"region_tax":[],"state":[2],"topic_tax":[124],"class_list":["post-1732","resource","type-resource","status-publish","hentry"],"acf":{"details":{"helper_taxonomies":{"topics":[124],"collection":false,"press_type":false,"person_type":false,"resource_type":67,"event_type":false,"campaigns":157,"department":false,"level":false,"states":[2],"act_option":false,"display_option":false,"primary":{"topic":124}},"subtitle":"How to be the best consumer you can be with little effort.","excerpt":"Fraud was the biggest complaint filed with the Federal Trade Commission in 2022. We look at the most common types of fraud and offer tips on how you can avoid becoming one of those statistics.","featured_image":46475,"caption_override":"","updated_on":null,"sidebar_action":"","related_event":"","hide_hero_image":false,"location":"internal","external_link":{"publication_name":"","url":""},"file":null,"sidebar_action_query_string":""},"helper_people_group":{"title":"Authors","entities":[{"type":"dynamic","dynamic_person":{"site":16,"people":"128"},"information":{"name":"","image":null,"role":"","biography":"","contact":{"twitter":"","facebook":"","email":"","phone":""}}}]},"helper_downloads":{"title":"Downloads","files":null},"page_layout":[{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"Being a good consumer used to mean simply saving money for the future, comparing prices before you made a big purchase and paying your bills on time. Today, being a good consumer requires so much more. It can be daunting just to live your life without some person or company out there that seems intent on wreaking havoc.\u00a0<\/span>\r\n\r\nA consumer advocate I once knew said everyone should think of themselves as their own individual little enterprise, taking care of your own affairs. Consider it like this: You, Inc.\u00a0<\/span>\r\n\r\nWe agree: You need to be an informed, engaged consumer because no one will take care of you as well as you.<\/span>\r\n\r\nHere are some best practices to navigate the challenges facing consumers, and a look at the top fraud complaints reported to the Federal Trade Commission and how not to become one of the statistics.<\/span>\r\n

A few overall tips to get you started:<\/strong><\/h4>\r\n
    \r\n \t
  1. Feel empowered. You are a smart, capable person. For issues you don\u2019t already know about, you can educate yourself quickly through trusted friends or online resources.\u00a0<\/span><\/li>\r\n \t
  2. Whether it\u2019s a car loan or a potential investment or a health insurance claim, if you can\u2019t understand it, don\u2019t say OK. It\u2019s their job to explain it to you in a way you feel comfortable with.<\/span><\/li>\r\n \t
  3. Read everything before you sign and don\u2019t sign anything you didn\u2019t read.<\/span><\/li>\r\n \t
  4. Be proactive, not reactive. Protecting yourself doesn\u2019t happen by accident.<\/span><\/li>\r\n \t
  5. When dealing with an issue with a company, get the name of the person you talked with and log the date of the call. This will help you later if your issue isn\u2019t resolved.<\/span><\/li>\r\n \t
  6. Don\u2019t be afraid to ask for help. No one knows everything.\u00a0<\/span><\/li>\r\n<\/ol>\r\n

    So much fraud!<\/strong><\/h4>\r\nOne of the biggest challenges consumers face today: Fraud, in all of its forms. It's the single-largest category of reports to the Federal Trade Commission (FTC). The agency logged 2.4 million complaints about fraud last year, making up nearly half of the total of 5.1 million complaints tallied by the FTC, according to a report released in late February. <\/span>(Other categories of complaints concern identity theft, credit reports, loans, debt collection and other topics we look at in other posts during National Consumer Protection Week.)\u00a0<\/span>\r\n\r\nWhile the number of fraud complaints is roughly the same from 2021 to 2022, losses have soared. This shows fraud remains a problem and people are losing more money per incident. Consumers reported losing nearly <\/span>$8.8 billion to fraud in 2022, an increase of more than 30 percent compared with 2021.<\/span>\r\n\r\nThe biggest dollar losses stem from investment scams. The highest volume of complaints stem from imposter scams.<\/span>\r\n<\/span>\r\n\r\nOverall, in 22 percent of all fraud reports, consumers said they were contacted by text. Twenty percent were contacted through scam calls, while 19 percent were contacted by email. Interestingly, although relatively very few people were contacted with an online ad or pop-up, 63 percent of those who were fell for the scam and lost money. Similarly, among those who reported attempted fraud through websites, apps or social media, more than half reported losing money.\r\n

    Below we\u2019ve outlined the top fraud complaints, with advice on how you can avoid having a similar problem.<\/h4>\r\n

    Imposter scams<\/strong><\/h3>\r\nThe No. 1 type of fraud complaint: Imposter scams. (<\/span>This doesn't include identity theft, which is a completely separate category, not considered fraud.)\u00a0<\/span>\r\n\r\nAn imposter scam happens when you\u2019re contacted by someone pretending to be a relative in need, or a government official, a bank employee, or anyone posing as a company or person that we\u2019re likely to listen to and trust. Imposter scammers simply want to steal your information or your money, or both.\u00a0<\/span>\r\n\r\nThere were 726,000 imposter scam reports to the FTC in 2022, with losses of $2.6 billion, up from $2.4 billion in 2021. The median loss was $1,000.\u00a0<\/span>\r\n\r\nThe imposters usually contact victims through text, phone calls and emails, but also through social media or mail.<\/span>\r\n

    The two best ways to steer clear of an imposter scam:<\/strong><\/h4>\r\n1. Don\u2019t respond to anyone you weren\u2019t expecting to hear from.<\/strong> Period. Full stop. If you think a call, text, email or letter could be legitimate, call the relative or company or government office using contact information you know is correct. Call the number on the back of your bank card, or the number on your internet provider\u2019s most recent statement. Or log into your credit card or Amazon account. Said another way: assume every unexpected call or text or email has bad intentions.\r\n<\/span>\r\n\r\n2. Never send gift card numbers or money<\/strong> through Zelle, Venmo, CashApp or another instant payment option for something you weren\u2019t expecting to pay. In general, you shouldn\u2019t wire money or send money through Zelle, Venmo, etc. to anyone who isn\u2019t a close relative or friend. Don\u2019t be fooled by an urgent request to supposedly pay your back taxes or bail your grandchild out of jail or avoid a utility shutoff or claim your sweepstakes prize. Real companies and government offices don\u2019t ask for gift cards or P2P payments. Remember this: Gift cards are for gifts.<\/span>\r\n\r\nFor other tips on avoiding imposter scams, see this guide<\/a>.<\/strong>\r\n\r\n \r\n

    Online shopping\/negative reviews<\/h3>\r\nThese include costs that weren\u2019t disclosed, merchandise that arrives late or not at all, online marketplaces and fake reviews.<\/span>\r\n

    How to recognize fake online reviews of products and services<\/a><\/h4>\r\n

    Avoiding counterfeit products<\/a><\/strong><\/h4>\r\n

    Buy Now, Pay Later offers: Tips to avoid the pitfalls <\/a><\/strong><\/h4>\r\n

    Choosing the best way to pay: credit card vs. debit card vs. payment app<\/a><\/strong><\/h4>\r\n

    Why is Big Tech moving into payments? So you'll buy more<\/strong><\/a><\/h4>\r\n

    Watch out for junk fees added to your purchase<\/strong><\/a><\/h4>\r\n \r\n

    Investment scams<\/h3>\r\nConsumers reported losing more money to investment scams in 2022 than any other type of fraud. The total losses of $3.8 billion was more than double the amount lost in 2021. These include investment opportunities and companies that offer advice or seminars on investments.<\/span>\r\n\r\nYou should watch out for any \"opportunity\" that promises guaranteed returns or says it's no risk. Investments are heavily regulated -- for a reason.\r\n\r\nTypes of transactions<\/a> that lead to problems include annuities, cryptocurrency, pyramid schemes, callable CDs or opportunities touted by people at your church or another group of people you might inherently trust.\r\n\r\nDon't be rushed into making a decision you'll regret because of a supposed short-term offer or a cap on the number of investors aceepted. You should research any type of investment you're considering. Here's a good place to start<\/a> to spot warning signs of a scam.\r\n\r\nIf you have any questions about any investment or any broker, you should ask your state's department of commerce or division of securities, or the Securites and Exchange Commission's Office of Investor Education and Advocacy by calling 1-800-732-0330 or emailing Help@sec.gov<\/a>. Or you can submit a form on the SEC's website<\/a> with your questions.\r\n\r\nOne of the biggest problems of late: cryptocurrency. Here are materials to help you if you're considering crypto:\r\n

    Some investments falsely claim to be backed by federal deposit insurance<\/a><\/strong><\/h4>\r\n

    Crypto troubles grow<\/strong><\/a><\/h4>\r\n

    Rise in \"pig butchering\" and other crypto scams<\/a><\/strong><\/h4>\r\n

    FDIC sends cease-and-desist letters to 5 crypto firms<\/a><\/strong><\/h4>\r\n

    Crypto has gone mainstream, but where are the watchdogs?<\/a><\/strong><\/h4>\r\n \r\n

    Business \/ job opportunities<\/strong><\/h3>\r\nThese include franchise or business opportunities, work-at-home offers, multi-level marketing schemes, mystery shopper offers and more.<\/span>\r\n

    An overview of various business scams and the red flags you should watch out for<\/a><\/strong><\/h4>\r\n \r\n

    Internet services<\/strong><\/h3>\r\nIssues with internet services include slower internet speeds than you're paying for, difficulty canceling ISP service, unexpected fees and internet gaming.\r\n

    FTC sues AT&T over data throttling, or allegedly slowing customers' data\u00a0<\/a><\/strong><\/h4>\r\n

    Junk fees may appear on your bill<\/strong><\/a><\/h4>\r\n \r\n

    Telephone and mobile services<\/strong><\/h3>\r\nIssues include cell phone advertising and rates, getting switched to another provider without authorization, VoIP service, apps, charges for calls not made and devices that can connect to WiFi.\r\n

    Dealing with bill cramming<\/strong><\/a><\/h4>\r\n

    Junk fees may appear on your bill<\/a><\/strong><\/h4>\r\n \r\n

    Healthcare<\/strong><\/h3>\r\nHealthcare fraud can include signing up for insurance that isn't what was promised, robocalls claiming to be from Medicare, and health products that make false claims.\r\n

    Don't get tricked into signing up for bad health insurance<\/strong><\/a><\/h4>\r\n

    Common health scams<\/strong><\/a><\/h4>\r\n

    Watch out for Medicare impersonators<\/a><\/strong><\/h4>\r\n \r\n

    Travel, vacations and time shares<\/strong><\/h3>\r\nThese include misleading or outright deceptive offers for free or low-cost vacations, timeshare offers, etc.\r\n

    Vacation rental scams to watch out for<\/strong><\/a><\/h4>\r\n

    Before you buy a timeshare, vacation club or other travel deal, read this<\/a><\/strong><\/h4>\r\n \r\n

    Prizes, sweepstakes and lotteries<\/strong><\/h3>\r\nWhen isn't a free prize free? When there's a fee or taxes or some other catch. This category also includes foreign lotteries and sweepstakes that you may not have even entered.\r\n

    Advice from AARP how to spot fraudulent offers involving prizes and sweepstakes<\/a><\/strong><\/h4>\r\n

    Fake prizes, sweepstakes and lotteries, from the FTC<\/a><\/strong><\/h4>\r\n \r\n

    Foreign money offers and fake check scams<\/strong><\/h3>\r\nWhat was once known as a Nigerian prince scam still lives, in different forms. With these scams, a con artist asks a target to send a small sum of money, on the promise of getting a windfall. Typically, the scammer will send a letter or an email informing you you're getting a huge inheritance, but need to pay some fee or taxes upfront. Or some rich person in another country offers you a large amount of money if you help them move money to the United States. They're usually after personal information: Your Social Security number or, better yet, your bank log in information.\r\n\r\nRelated are scams involving fake checks. With fake checks, you might be selling an item online or think you've been hired for a new job. Say you're selling an item for $1,000. A \"buyer\" might send you a check for $1,300. You tell the buyer the check is incorrect. They apologize and ask you to deposit the check and refund\u00a0 the erroneous $300 through a wire transfer or P2P payment. Their hope is that you'll send the money and only later will your bank notify you the check you deposited is fraudulent.\r\n\r\nScammers rely on banks following the law and making funds from deposited checks available quickly, usually within two business days. It may take the bank longer to identity a problem with the check.\r\n\r\nAnother common type of fake check scam involves accepting an offer for a new job and then receiving an advance payment to buy a computer or software from a specific vendor. You get the check, deposit it and make the purchases as instructed. You're actually sending money to some accomplice. Meanwhile, the check you deposited is fraudulent, which you'll find out in the days or weeks ahead.\r\n

    How to spot and report fake check scams<\/a><\/strong><\/h4>\r\n \r\n

    Other tips guides on important consumer issues:<\/strong>\r\n\r\nThe dangers of debit cards<\/strong><\/a><\/span><\/h4>\r\n

    Moving broker scams<\/strong><\/a><\/h4>\r\n

    Protecting yourself from package theft<\/a><\/strong><\/h4>\r\n

    What to know about funeral expenses and your rights<\/a><\/strong><\/h4>\r\n

    Amazon scams<\/a><\/strong><\/h4>\r\n

    Teaching financial literacy and privacy to kids of all ages<\/a><\/strong><\/h4>\r\n

    Car loans<\/a><\/strong><\/h4>\r\n

    The dangers of <\/strong>Zelle and other P2P options<\/strong><\/span><\/a><\/h4>\r\n

    Tips for consumers expecting tax refunds<\/strong><\/a>\u00a0<\/strong> plus\u00a0 <\/span>Avoiding tax filing scams<\/strong><\/a><\/h4>\r\n

    Towing scams<\/a><\/strong><\/h4>","":null}},{"acf_fc_layout":"layout_large_image","_acfe_flexible_toggle":"","component_large_image":{"width":"wide","image":"","caption_override":""}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"","":null}},{"acf_fc_layout":"layout_featured_action","_acfe_flexible_toggle":"","component_featured_action":{"action":"","action_query_string":""}},{"acf_fc_layout":"layout_featured_resource","_acfe_flexible_toggle":"","component_featured_resource":{"resource":""}},{"acf_fc_layout":"layout_featured_article","_acfe_flexible_toggle":"","component_featured_article":{"article":[1748]}}],"site_specific_content":""},"yoast_head":"\nYou, Inc.: It all starts with you<\/title>\n<meta name=\"description\" content=\"Fraud was the biggest complaint filed with the Federal Trade Commission in 2022. 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