{"id":3422,"date":"2022-11-30T12:16:01","date_gmt":"2022-11-30T18:16:01","guid":{"rendered":"https:\/\/dev.pirg-test.com\/missouri\/resources\/package-thefts-are-on-the-rise-here-are-tips-to-protect-yourself\/"},"modified":"2023-02-28T11:11:58","modified_gmt":"2023-02-28T17:11:58","slug":"package-thefts-are-on-the-rise-here-are-tips-to-protect-yourself","status":"publish","type":"resource","link":"https:\/\/dev.pirg-test.com\/missouri\/resources\/package-thefts-are-on-the-rise-here-are-tips-to-protect-yourself\/","title":{"rendered":"Package thefts are on the rise; here are tips to protect yourself"},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":false,"_yoast_wpseo_meta-robots-nofollow":false,"_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":""},"campaign_tax":[187],"display_option":[],"issue_tax":[],"resource_type":[90],"region_tax":[],"state":[2],"topic_tax":[154],"class_list":["post-3422","resource","type-resource","status-publish","hentry"],"acf":{"details":{"helper_taxonomies":{"topics":[154],"collection":false,"press_type":false,"person_type":false,"resource_type":90,"event_type":false,"campaigns":187,"department":false,"level":false,"states":[2],"act_option":false,"display_option":false,"primary":{"topic":154}},"subtitle":"","excerpt":"","featured_image":"","caption_override":"","updated_on":null,"sidebar_action":"","related_event":"","hide_hero_image":false,"location":"internal","external_link":{"publication_name":"","url":""},"file":null,"sidebar_action_query_string":""},"helper_people_group":{"title":"Authors","entities":[{"type":"dynamic","dynamic_person":{"site":16,"people":"128"},"information":{"name":"","image":null,"role":"","biography":"","contact":{"twitter":"","facebook":"","email":"","phone":""}}}]},"helper_downloads":{"title":"Downloads","files":null},"page_layout":[{"acf_fc_layout":"layout_large_image","_acfe_flexible_toggle":"","component_large_image":{"width":"narrow","image":45265,"caption_override":""}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"<span style=\"font-weight: 400;\">Getting a lot of deliveries these days for gifts you ordered online? Probably yes. And the bad guys know it.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Package theft is not a new problem, but it <a href=\"https:\/\/www.security.org\/package-theft\/annual-report\/\" target=\"_blank\" rel=\"noopener\">has increased as many workers<\/a> have returned to their offices at least part of the time. Also, porch piracy <a href=\"https:\/\/www.security.org\/package-theft\/annual-report\/\" target=\"_blank\" rel=\"noopener\">escalates during the holiday shopping season<\/a>. According to Security.org, about 49 million Americans have had a package stolen at least once in the past 12 months. The median value of a stolen package was $50. Porch piracy is most common in Alaska (29 percent of households) and least common in Maine (12 percent).<\/span>\r\n\r\n<span style=\"font-weight: 400;\">There are steps you can take to reduce the risk of your items being stolen off your doorstep.<\/span>\r\n<h4><span style=\"font-weight: 400;\"><strong>Plan deliveries<\/strong>\r\n<\/span><\/h4>\r\n<span style=\"font-weight: 400;\">With Amazon, for example, you can pick one day a week to have packages delivered. You can try to make a point to have someone home.\r\n<\/span><span style=\"font-weight: 400;\">\r\n<\/span><span style=\"font-weight: 400;\">With UPS and FedEx, you may not be able to choose a delivery day, but you\u2019ll usually know what day and maybe even a ballpark time, either when you order or when the item is shipped. In some cases, if you track the shipment online, the website will tell you how many stops there are before yours.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">With the Postal Service, you can sign up for <\/span><a href=\"https:\/\/www.usps.com\/manage\/informed-delivery.htm\"><span style=\"font-weight: 400;\">Informed Delivery<\/span><\/a><span style=\"font-weight: 400;\">. Every morning, you should get an email showing the items to be delivered that day. Items in your mailbox may be a little more secure than those at your front door. They\u2019d be even more secure if you had a locking mailbox \u2013 mail and small packages can go in but can\u2019t come out unless you use a key to open the door.<\/span>\r\n<h4><strong>Sign up for alerts<\/strong><\/h4>\r\n<span style=\"font-weight: 400;\">Sign up for email or text messages to alert you when your package is supposed to arrive and when it's actually delivered. I have these with <a href=\"https:\/\/www.usps.com\/manage\/informed-delivery.htm\" target=\"_blank\" rel=\"noopener\">USPS<\/a>, Amazon, <\/span><a href=\"https:\/\/www.ups.com\/us\/en\/track\/ups-my-choice.page\"><span style=\"font-weight: 400;\">UPS<\/span><\/a><span style=\"font-weight: 400;\"> and <a href=\"https:\/\/www.fedex.com\/en-us\/delivery-manager.html\" target=\"_blank\" rel=\"noopener\">FedEx<\/a>. I work at home and can see the street from my home office. In some cases, I\u2019ll get my email or text alert of a delivery before the driver has pulled away from my house.\u00a0\u00a0<\/span>\r\n<h4><strong>Retrieve your packages immediately<\/strong><\/h4>\r\n<span style=\"font-weight: 400;\">If you get an alert your package has been delivered, get it immediately or call a neighbor who you know is home to retrieve it.<\/span>\r\n<h4><strong>Pick up packages instead of having them delivered<\/strong><\/h4>\r\n<span style=\"font-weight: 400;\">In some cases, you can make these choices after your package has been shipped. In others, you need to select this option when you make the purchase or before it\u2019s shipped.<\/span>\r\n<ul>\r\n \t<li><span style=\"font-weight: 400;\">With FedEx, you can direct the company to \u201c<\/span><a href=\"https:\/\/www.fedex.com\/en-us\/shipping\/hold-at-location.html\"><span style=\"font-weight: 400;\">Hold at Location<\/span><\/a><span style=\"font-weight: 400;\">.\u201d <\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">With UPS, you can sign up for \u201c<\/span><a href=\"https:\/\/www.ups.com\/us\/en\/track\/ups-my-choice.page\"><span style=\"font-weight: 400;\">My Choice<\/span><\/a><span style=\"font-weight: 400;\">\u201d and have a package delivered to another address (your office or a neighbor\u2019s house) or choose to pick it up from a UPS office. <\/span><\/li>\r\n \t<li><span style=\"font-weight: 400;\">With Amazon, you can choose to have the package delivered to an <\/span><a href=\"https:\/\/www.amazon.com\/gp\/help\/customer\/display.html?nodeId=GXCWH4CXLKJD8Z52\"><span style=\"font-weight: 400;\">Amazon Hub Locker<\/span><\/a><span style=\"font-weight: 400;\"> and pick it up at a time that\u2019s good for you. Hub Lockers are often at local grocery stores or drug stores. You can look up Hub Lockers <\/span><a href=\"https:\/\/www.amazon.com\/ulp\/view\"><span style=\"font-weight: 400;\">by zip code here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\r\n \t<li>With the <a href=\"https:\/\/www.usps.com\/manage\/informed-delivery.htm\" target=\"_blank\" rel=\"noopener\">Postal Service<\/a>, you can provide delivery instructions for your carrier (like you'll pick up the package at the Post Office) or you can reschedule your delivery for a different day.<\/li>\r\n<\/ul>\r\n<h4><strong>Pay for your purchase with a credit card<\/strong><\/h4>\r\n<span style=\"font-weight: 400;\">This doesn't prevent package theft but it could help you if it happens. Using a credit card over a debit card or your bank account gives you considerably more protections. The Fair Credit Billing Act says packages you didn\u2019t get <\/span><a href=\"https:\/\/consumer.ftc.gov\/articles\/what-do-if-youre-billed-things-you-never-got-or-you-get-unordered-products#shop\"><span style=\"font-weight: 400;\">may be considered \u201cbilling errors\u201d<\/span><\/a><span style=\"font-weight: 400;\"> that you can <\/span><a href=\"https:\/\/consumer.ftc.gov\/articles\/using-credit-cards-disputing-charges\"><span style=\"font-weight: 400;\">dispute<\/span><\/a><span style=\"font-weight: 400;\">. (Other types of billing errors include unauthorized transactions, charges for the wrong amount or items you didn\u2019t accept.)<\/span>\r\n\r\n<span style=\"font-weight: 400;\">The consumer protections for debit cards are different than the protections for credit cards. You may not be able to get a refund for non-delivery or delivery of the wrong item.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">The Fair Credit Billing Act treats certain credit card charges that you dispute as billing errors. Billing errors include charges for items that you did not accept or that were not delivered as agreed, involved the wrong amount, were unauthorized, and certain others. Disputes about the quality of the item are not billing errors. The law says <\/span><a href=\"https:\/\/www.consumer.ftc.gov\/articles\/0219-disputing-credit-card-charges\"><span style=\"font-weight: 400;\">what you need to do<\/span><\/a><span style=\"font-weight: 400;\"> to challenge billing errors.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">By law, you have the right to dispute a credit card billing error within 60 days of the date that the statement that contains the transaction.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you paid by debit card, the consumer protections are different and \u201cy<\/span><span style=\"font-weight: 400;\">ou m<\/span><span style=\"font-weight: 400;\">ay not be able to get a refund for non-delivery or delivery of the wrong item<\/span><span style=\"font-weight: 400;\">,\u201d the <\/span><a href=\"https:\/\/consumer.ftc.gov\/articles\/what-do-if-youre-billed-things-you-never-got-or-you-get-unordered-products#shop\"><span style=\"font-weight: 400;\">FTC says<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span>\r\n\r\nYou may be able to avoid disputing the charge no matter how you paid if the retailer will replace the items.\r\n\r\nIf it appears that your package has been stolen, contact the seller or retailer that sold you the item. Merchants have different policies regarding stolen shipments, but you often can get a refund or replacement. Ask.\r\n\r\nIn addition, Amazon covers most stolen merchandise; it has \"A-to-Z\" Guarantee Protection. Sometimes you have to contact the actual seller first, if it's not Amazon. But if you don't get a response within two days, you should <a class=\"ShortcodeLink--root ShortcodeLink--black\" title=\"File a complaint with Amazon\" href=\"https:\/\/www.amazon.com\/gp\/help\/customer\/display.html\/ref=hp_left_v4_sib?ie=UTF8&amp;nodeId=201889740\" target=\"_blank\" rel=\"nofollow noopener\" aria-describedby=\"audioeye_new_window_message\">file a claim with Amazon<\/a> and you should get a refund or replacement.\r\n\r\nIf you don't have success with the merchant, it's also worth filing a claim with the shipper.","":null}},{"acf_fc_layout":"layout_large_image","_acfe_flexible_toggle":"","component_large_image":{"width":"wide","image":"","caption_override":""}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"","":null}},{"acf_fc_layout":"layout_featured_action","_acfe_flexible_toggle":"","component_featured_action":{"action":"","action_query_string":""}}],"site_specific_content":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Package thefts are on the rise; 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