Consumer alerts
Get the information, tools and resources it takes to protect yourself in today’s ever-changing marketplace.
These days we all need to be smart consumers. We need access to the information and resources it takes to avoid the latest scams, stop identity thieves, spot rip offs and keep unsafe food and toxic products out of our shopping carts. PIRG’s consumer watchdog team does the research, conducts media exposes, produces consumer guides, and sends out consumer alerts so we have the tools to make smart, safe, informed choices.
The Latest on Consumer alerts
First Republic Bank collapse is a reminder why we need reform
Consumers complain at record levels, credit bureaus don’t help
Updates
Consumer complaints against U.S. airlines hit record in 2022
New airline complaint numbers show severity of December chaos
FCC approves first rules to attack robotexts
Featured Resources
Food for Thought Part 2: An analysis of food recalls for 2022
Fake tickets, real heartbreak: Tips for fans to spot scams
The Plane Truth Part 2
What if Frontier doesn’t give me a refund for my airline ticket?
Did You Know?
In times of emergency, our researchers have found price surges of up to 166% for critical supplies like face masks and bottled water.
What We're Doing
Our guide provides tips for avoiding price-gouging and a how-to for reporting bad actors.
The Latest
Type
2023 Hurricane Season resource guide: data, resources & interview opportunities
The Atlantic hurricane season lasts from June 1 through November 30. This resource guide can help members of the media cover it more thoroughly and accurately.
NEW REPORT: Top 20 actions the CFPB took in 2022 to ensure a safer marketplace
Study details how government consumer watchdog protected Americans’ finances
Avoiding scams, incorrect medical bills, privacy invasions and more
Protecting your information and finances is important every day. But we focus on the biggest threats during National Consumer Protection Week 2023.
Electronic toys can collect kids’ data. Here’s what you need to know.
Once a toy has an internet connection, it suddenly has the capability to 1) gather a lot of information and 2) send it somewhere.
Addictive apps are designed to capture our kids’ attention — and their data
Advertising firms are collecting data on our children with the help of apps designed to hold their attention using the same techniques as slot machines.
Team
Murray
Teresa
Murray
Consumer Watchdog, PIRG
Mierzwinski
Ed
Mierzwinski
Senior Director, Federal Consumer Program, PIRG